Shipping info 

Covid-19 has significantly slowed shipping times.  Please allow extra time to receive your ceramic piece on account of these circumstances. Your patience is appreciated!  

 

Worldwide shipping priced by weight.  All orders will be sent via CTT registered mail (Portugal) and are trackable within Europe.  

 

Portugal (continental)   1-3 business days

Europe   3-5 business days

Rest of the world   5-10 business days

All customs fees are the responsibility of the customer.   

All orders will be packaged with minimal plastics!

Returns

Please don't hesitate to contact me with any questions about your order.  If you are dissatisfied with your order and would like to return it, please follow these steps: 

  • Contact me within 14 days of receiving the order

  • Ship back item no later than 30 days from the delivery

  • Customer is responsible for return shipping costs

  • Item needs to be received in original condition

  • Customer is responsible for any damages/loss in value